Replaced siloed store-level inventory systems with a single real-time platform.
Client: Cascade Home Goods
Cascade Home Goods had inventory data trapped in siloed, store-level systems, which meant online orders were routinely promised for items that were not actually in stock. We built a unified inventory platform that syncs store, warehouse, and e-commerce stock in real time.
Store associates and the e-commerce team now work from the same numbers, and buy-online-pickup-in-store finally became reliable.
Built an agentic support assistant that resolves account and billing issues without a human handoff.
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Read the storyReplaced a 15-year-old claims system with a modern platform that cut processing time by more than half.
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